Privacy Policy

Velmorah places the utmost importance on protecting your privacy. We ensure that your personal data is handled with the utmost rigor, in compliance with the General Data Protection Regulation (GDPR) and applicable laws.

When you browse our site, make a purchase, or otherwise contact us, certain information may be collected, such as your name, address, telephone number, email address, payment information, and technical data relating to your browsing. This data is necessary to properly process your orders, improve your experience, and, if you consent, to send you personalized communications.

The data processing carried out by Velmorah is based on specific legal bases: the execution of a contract when you place an order, your consent when you subscribe to our newsletter, our legitimate interest in improving our services, or legal obligations within the framework of accounting and administrative management.

The information collected is strictly confidential. It is only shared with partners essential to the operation of the service, such as our payment, delivery, or hosting providers, and only to the extent necessary. No data is sold to third parties.

Velmorah retains your data for a period commensurate with its purpose. Data relating to your orders is retained in accordance with applicable legal requirements. Data used for marketing purposes is retained until you withdraw your consent or for a maximum of three years from your last contact.

You have the right to access, rectify, oppose, limit, erase, and port your data at any time. To exercise these rights or for any questions regarding our privacy policy, you can contact us at the following address: [insert email address].

Finally, our site uses cookies to provide you with a smooth browsing experience, measure audience and, if you authorize it, offer you tailored content. You can configure your preferences at any time from the dedicated banner or in your browser settings.

This policy may be modified at any time to reflect changes to our site or legal obligations. The most up-to-date version is always available on this page.

Velmorah is committed to protecting this bond of trust that we build with you, with respect, discretion and responsibility.